Operations Leadership Academy

Transforming Managers into Leaders

TYPE OF PROJECT:

VILT/ILT

TOOLS:

PowerPoint, Canva, Word

MODALITIES:

13 Slide Decks, 45 Job Aids, Facilitator Guides in Notes

Purpose

A revamping of the existing management training as managers struggle to meet organizational expectations and effectively lead their teams. 

Description

This training program addresses this critical issue by equipping managers with the skills and tools necessary to excel in their leadership roles.

By blending “Leading the Business” (operational tasks and behaviors) with “Leading People” (key leadership competencies), the program focuses on enhancing Branch Managers’ abilities to lead teams, optimize processes, align operations with strategic goals, and manage change and risk.

Through this comprehensive approach, managers will foster collaboration within the organization and improve customer service, ultimately driving performance, achieving cost savings, and securing a competitive edge for the organization.

Audience

60 Directors and Branch Operations Managers

The Training